Frequently Asked Questions
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Orders & Quotes
Yes. We specialize in bulk corporate gifting. Please contact us with your requirements for a tailored quote.
Most quotes are delivered within 24–72 hours depending on complexity and volume.
We accept bank transfers, major credit cards, and corporate purchase orders (subject to approval).
Customization & Branding
Absolutely. We offer engraving, printing, embossing, and custom packaging options.
Yes. We can assist with preparing print-ready artwork. Vector formats (AI, EPS, SVG, PDF) are preferred.
Shipping & Delivery
Yes, we ship to most countries. Lead times and costs vary by destination and order size.
Yes. We can coordinate multi-address fulfillment. Provide the address list and schedule at quote time.
Returns & Support
Eligible items may be returned within 7 days of delivery in unused condition. Custom-branded items are non-returnable unless defective. See our Returns & Exchanges page.
Reach us via the contact page with your order number and a brief description. We typically respond within one business day.